Create an account on the HP Community to personalize your profile and ask a question
06-29-2022 10:55 AM
I have a Color Laser Jet Pro MFP M283fdw and the printer cartridge drawer won't pull out so I can change a cartridge. The left side wants to come, but the right side doesn't want to move. How do I get this drawer to pull out? Suggestions?
07-01-2022 09:08 PM
Likely one of the cartridges is damaged and jamming against the drive mechanism. Really the only solution is the work it until the tray comes out.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
Didn't find what you were looking for? Ask the community