New (refurbished) printer (product noted above) when initially installed I ran the test print page. A message said Paper Jam Tray 2. I thoroughly checked all outlets...no paper jam. I ran the test several times...same result. restarted both computer and printer...same problem. I don't think it's actually picking the paper up and feeding it anywhere. Starting to think it's not a hardware issue but a mechanical issue. Any thoughts appreciated.
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