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HP Recommended
HP ENVY 6052 All-In-One Printer

printer wont print after correcting error E4

1 REPLY 1
HP Recommended

@TJL61

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 

This seems like a hardware issue with the printer. Check if the printer carriage is moving freely inside the printer.

Kindly perform the steps mentioned in this document -A 'Paper Jam' Error

Update the printer firmware-

  • Click here to download and install the latest printer firmware from your PC.
  • Click here to know different methods of updating printer firmware.

If the error persists, I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

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