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‎11-17-2022 07:28 PM

HP Recommended
Product: HP Color LaserJet Pro M254dw
Operating System: macOS 12.0 Monterey

Hi there. I have a Color Laser m254dw. For the last 2 days--jjust all of a sudden, I am getting a crease along the middle of the printed pages. I print for art and the crease causes issues with the color. Is there a way to fix this?

Category:
1 REPLY 1

‎11-20-2022 08:40 AM

HP Recommended

The most common cause is something blocking the paper path, either some debris or a broken paper guide. Did you recently remove a jam? The only other cause I run into is a failing fuser unit, the part that bonds toner to the page.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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