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faithg55
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Message 1 of 2
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Crooked paper feed

HP Recommended
HP 3830 Office jet
Microsoft Windows 10 (64-bit)

My hp office jet 3830 is feeding paper crooked. So feed jams unable to print. How can i check the feed rollers is there direct access to them.

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Repairatrooper
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Message 2 of 2
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HP Recommended

In most cases crooked feeding is due to some type of blockage, a small piece of paper being very common, followed by paper clips or staples. In cases where rollers are not accessible the best option is to floss the paper path by forcing a stiffer piece of cardboard or thin mylar through the paper path in the direction of normal paper travel. NEVER push against normal flow of paper or you can damage sensors.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


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