• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
HP Recommended
HP 3830 Office jet
Microsoft Windows 10 (64-bit)

My hp office jet 3830 is feeding paper crooked. So feed jams unable to print. How can i check the feed rollers is there direct access to them.

1 REPLY 1
HP Recommended

In most cases crooked feeding is due to some type of blockage, a small piece of paper being very common, followed by paper clips or staples. In cases where rollers are not accessible the best option is to floss the paper path by forcing a stiffer piece of cardboard or thin mylar through the paper path in the direction of normal paper travel. NEVER push against normal flow of paper or you can damage sensors.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.