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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Custom Size Envelope - HP 4652

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11-05-2023 03:30 PM
I have an HP 4652 printer. I am trying to print on to 4.25 in x 6.25 in envelopes. Is this possible with my printer? Every time I try to load the envelopes in, I get an error that the paper size does not match what the printer is set for. There's no option for custom size envelopes when selecting what paper I have loaded, but multiple answers I have found online have made it seem that I should be able to use custom size paper. Please let me know if I am able to print on these envelopes or not. If not, I'm going to have to print them on another printer because this whole process is ridiculous and is driving me insane. Thank you
11-06-2023 08:24 AM
Hi @MEm143,
Welcome to the HP Support Community.
Thank you for posting your query, I will be glad to assist you.
I see that you are facing an issue with your Printer.
Kindly refer to the steps on this link on how to print on envelopes and let me know if that fixes the issue.
Also, update the printer firmware by clicking on this link.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee