I have an OfficeJet 6958. The paper kept getting stuck. While clearing out the paper, a piece of plastic the length of the computer detach from the other part of the plastic. I imagine this is to keep the paper flowing to the outside. I cant get an answer from the Virtual agent and I can't find a number to call or have some one call me back. Can anyone assist me?
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
I am an HP Employee
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".