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HP Recommended
Microsoft Windows 10 (32-bit)

Can't get the paper to take on the left - keeps jamming. Tried everything. 

1 REPLY 1
HP Recommended

Hi @Jann4,

 

Welcome to the HP Support Community

 

I understand you are facing a paper jam issue with your HP DeskJet 1112 printer. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist better:

 

  • Does the copy print out the same way? 
  • What is the media type you are using on the printer to print?
  • Does it jam when you use a regular letter size paper as well?
  • What's the application you are trying to print from? 
  • Have you tried printing from a different application or device? 

While you respond to that, let's follow the steps mentioned in this document: HP DeskJet 1110, 1200 Printers - Power Light Blinks (Paper Jam)

 

Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

 

If the issue still persists, I'm sending out a private message to assist you with the next course of action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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