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HP Recommended
HP DeskJet 2720e All-in-One Printer

My paperfeeder no longer works properly. only one side of wheels is working. The other doesn't make contact with the paper anymore. Can HP replace this part?

1 REPLY 1
HP Recommended

Hi @KS99a,

 

Welcome to the HP Support Community

 

I understand you are facing a hardware issue with your HP DeskJet 2720e All-In-One Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

You may also refer to this document once to make sure there is nothing stuck inside the printer and blocking the paper pick mechanism. 

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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