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HP Recommended
HP ENVY Photo 7855 All-in-One Printer
macOS 12.0 Monterey

Automatic document feeder to scan always results with a crooked output.  How do I fix this?  

3 REPLIES 3
HP Recommended

@abg1006

 

Welcome to the HP support community.

 

Did you make a copy and check if that works fine?

Could you elaborate on the issue for understanding?

Sandytechy20
I am an HP Employee

HP Recommended

Yes, the printout of a copy comes out crooked also. Not when I use the scanner/copy bed. Just the feeder. Can’t avoid when I have multiple pages to scan/copy. 

HP Recommended

@abg1006

Clean the paper pick rollers

Clean the rollers inside the top paper tray.

  • Get a flashlight.
  • Turn off the printer.
  • Wait until the printer is idle and silent, and then disconnect the power cord from the rear of the printer.
  • Remove the paper stack from the input tray.
  • With the flashlight, look down into the input tray and find the paper pick rollers.
  • An example of paper pick rollers on top loading printer
  • Lightly dampen a cotton swab with water, and then squeeze it to remove any excess water.
  • Clean the rollers with the swab, rotating the rollers with your fingers to completely clean them.
  • Allow the rollers to dry for two minutes.
  • Reconnect the power cord, and then turn on the printer.

Refer to this HP document for further assistance:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others. 

Cheers.

Sandytechy20
I am an HP Employee

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