Document feeder doesn't work

Johku · ‎09-23-2023

My document feeder just stopped to work. It doesn't recognize the document, instead it starts printing plain paper from the glass. What can I do?

Repairatrooper · ‎09-23-2023

You need to determine why it is not feeding from the glass. Most common issue is the paper presence flag not operating properly. This flag is pressed when you insert a page into the ADF and usually there is a beep at the same time so you know the paper is inserted properly. It could be as simple as some dust in the sensor that detects the flag and some canned air might resolve the issue if the sensor is not working when you initially put paper in the feeder.

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