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‎06-12-2023 06:32 PM - last edited on ‎07-21-2023 05:21 AM by Retired

HP Recommended

OfficeJet Pro 9018 saying “Document Feeder Jam” there is nothing jammed and I have reset the printer

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1 REPLY 1

‎06-13-2023 11:47 PM

HP Recommended

Hi @LauraM2411,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

If you have performed all the steps from this document and still having issues, then it could be a hardware issue. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
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