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‎02-12-2021 01:43 PM

HP Recommended
Product: officeJet Pro 9015
Operating System: Microsoft Windows 10 (64-bit)

All of a sudden, when I try to scan multiple documents using the feeder, it doesn't work. But when I try to copy using the feeder, it does.  Why?  This is a new machine....

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3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-12-2021 03:41 PM

HP Recommended

Hello @peteck18,
Welcome to the HP Support Community!

 

you must change this setting:

Andr-1611_0-1613169642997.png

Hope this helps! Keep me posted.
Andreas

If my post resolved your problem please mark this post as an "Accepted Solution".
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks”!

I'm not an employee of HP, I'm as volunteer here.
         

View solution in original post

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1 REPLY 1

‎02-12-2021 03:41 PM

HP Recommended

Hello @peteck18,
Welcome to the HP Support Community!

 

you must change this setting:

Andr-1611_0-1613169642997.png

Hope this helps! Keep me posted.
Andreas

If my post resolved your problem please mark this post as an "Accepted Solution".
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks”!

I'm not an employee of HP, I'm as volunteer here.
         
Was this reply helpful? Yes No
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