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HP Recommended
HP Officejet 6700 Premium e-All-in-One Printer - H711n

When I load the papers in the tray for some reason the rollers don’t pick up the paper I have to manually feed it one by one or it takes it all at once like 30 papers or it will take the paper and then print blank. I tried cleaning it 10 times I tried resetting it everything is fine but just doesn’t pick up the paper from the tray please help me

1 REPLY 1
HP Recommended

Hi @11Christina,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you are facing a paper pick-up issue.

 

If you have already performed the steps from the document An 'Out of Paper' error displays, printer does not pick paper and the issue persists, it could be a hardware failure.

 

I've sent you a private message with further instructions to get this issue sorted.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

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