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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Drum Replaced for m2885fw - paper jams won't print

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02-18-2025 08:58 AM
samsung m2885fw - I had to replace the drum/ imaging unit after the printer stopped printing with red light saying "replace imaging unit". I replaced it and the printer now reads "ready to print" with a steady green light. Communications with the pc is good HOWEVER, the printer starts then reads 'printer jam'. There is no printer jam - clean of paper or pieces of paper. Is this a reset problem?
02-21-2025 04:35 AM
Remove the paper tray, you will see a rubber roller inside the tray, clean it with alcohol, inside the printer there are 2 more rubber rollers just above the one in the tray ( when closed) clean those too.