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samsung m2885fw - I had to replace the drum/ imaging unit after the printer stopped printing with red light saying "replace imaging unit". I replaced it and the printer now reads "ready to print" with a steady green light. Communications with the pc is good HOWEVER, the printer starts then reads 'printer jam'. There is no printer jam - clean of paper or pieces of paper. Is this a reset problem?

3 REPLIES 3
HP Recommended

Install back old drum to see will you get the printer jam message.




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HP Recommended

Cannot use old drum - end of life. I can use the manual tray 1 piece of paper at a time. Perhaps it is a detection issue with the main paper tray? 

HP Recommended

Remove the paper tray, you will see a rubber roller inside the tray, clean it with alcohol, inside the printer there are 2 more rubber rollers just above the one in the tray ( when closed) clean those too.




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