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HP Recommended
HP Smart Tank 7005 All-in-One
Microsoft Windows 10 (32-bit)

We have A4 paper in the printer but it keeps saying only small paper detected? I have reset settings, removed software and done everything I could possibly think! This has happened before a few weeks ago but overnight it resolved itself. This issue started yesterday so I left it over night to see if would resolve but it hasn’t. I’ve spent 4 hours trying with the printer with no success! Please help?

1 REPLY 1
HP Recommended

@Bree22

 

Welcome to the HP support community.

 

I understand that you are getting a paper mismatch error, I am glad to assist you.

Follow the steps mentioned in this HP document to fix the issue:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.