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rayfor
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Solved!

EXIT ROLLERS REPEATEDLY GO ON AND OFF

HP Recommended
HP OfficeJet Pro 8715
Microsoft Windows 10 (64-bit)

No error messages. It has been working fine and still will print and scan . When the printer is idle, the paper exit rollers will repeatedly go on and off (couple of seconds. Print nd Scan Doctor finds no issues. Checked front and back for any jams - none.

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rayfor
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HP Recommended

Found that a Laptop PC on my LAN had a print job in the que. After I deleted it the problem went away.

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rayfor
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HP Recommended

Found that a Laptop PC on my LAN had a print job in the que. After I deleted it the problem went away.

View solution in original post

Was this reply helpful? Yes No
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