Envelope printing

[Cta7]

My envy 7640 all in one stopped printing envelopes. Says sensor doesn't recognize paper size

[Dragon-Fur]

@Cta7 

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The following assumes the Full Feature Software has been installed and is functional.

Load the paper / envelopes according to the instructions in the User Guide

Pay attention to flap location and rotation.

Pages 13-14

Next

Check / Modify the paper settings on the printer display panel, in the Embedded Web Server (EWS), and in Printing Preferences.

How to check / adjust paper size / type setup

Retain_Printing_Preferences_1

Notes

Printing envelopes in Word > Mailings > Envelopes

Preferences are not directly involved when printing envelopes from Word.

That said, make sure your preferred shortcut in Preferences is set to Everyday Printing as opposed to a booklet or photo printing shortcut selection.

When not a sensor issue,

If the envelope prints incorrectly (or not at all) in spite of correct and proper size, tray, and rotation selection,

Treat the envelope as if it is a "Custom Size" envelope.

Rabbits_and_Chickens_Test_Envelope_10_5

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HP ENVY 7640 e-All-in-One Printer series 

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