Envy 4502 stop the automatic print job restart if there is a jam or error

[distant_cousin]

On a long printjob (165 pages, double sided) the system encountered a paper jam and 1 other error. Both times when I sorted these things out and the job restarted, it starting printing again FROM THE BEGINNING - not from where it left off.

This has been a very costly exercise in instant ink, and around 80 pages have been wasted due to unnecessary reprinting.

Is there a way of making it default for print jobs to NOT restart from the beginning, if there is an error message?

[Dragon-Fur · Accepted solution]

@distant_cousin 

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@distant_cousin wrote:

On a long print job (165 pages, double sided) the system encountered a paper jam and 1 other error. Both times when I sorted these things out and the job restarted, it starting printing again FROM THE BEGINNING - not from where it left off.
This has been a very costly exercise in instant ink, and around 80 pages have been wasted due to unnecessary reprinting.

Is there a way of making it default for print jobs to NOT restart from the beginning, if there is an error message?

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I believe deciding where you want to continue printing is not possible.

That said,

If you cancel the job and then open the file in your printing software, you can select the range of pages you want to print.

General Example

Open Word document > File > Print 

Settings > (drop down menu) Custom Print > Enter the page range

Word_Test_3x5_Card_Landscape_1

Open PDF document in Adobe Reader DC 

Set Pages to Print > Pages = Enter the page range

Optional section "More Options"

Manage Print Output with Print Preview_PDF_1F

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