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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Envy 5544 paper jam

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08-27-2023 12:12 AM
Hi, I have an envy 5544.
It keeps saying paper jam but there's no paper in it. I've had it unplugged, upside down etc. When it it goes to set itself up, the bit that moves the ink cartridges keeps making a clunk amd stopping mid track, then it repeats there's a jam.
Thanks for reading
08-29-2023 01:42 PM
@SeasideSally
Welcome to the HP support community.
I understand that you are getting a paper jam error, I am glad to assist you.
Follow the steps mentioned in this HP document to fix the issue:- Click here
Keep me posted.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee