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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Envy 5660 and Paper
Create an account on the HP Community to personalize your profile and ask a question
05-02-2023 03:31 PM
Welcome to the HP Community Forum.
So - Maybe it will work.
I can advise some things to add to your checklist.
I cannot tell you whether or not the printer will tolerate the HP Heavyweight Project Paper (40 lb)
The answer depends on
- The Operating System / version
- The paper weight and the paper type,
- The paper size,
- Whether the printer can be made aware of the paper to the extent that it (the printer) can use the paper in the job configuration - application / software options and settings
What?
Cover paper (an ISO manufacturing paper type) converts differently to gsm than does (for example) Text paper to gsm.
From QinPrinting website -
Easy to read and understand – includes conversion tool – explains how paper type impacts gsm rating
Paper Weight Conversion: GSM to LBS
This printer's specs:
HP ENVY 5660 e-All-in-One Printer (F8B04A) Specifications
and
Media Size | Letter; A4; Legal; B5 |
Media Sizes Custom (imperial) | 3.85 x 8.5 to 5 x 14 in |
Media Sizes Custom (metric) | 97.79 x 215 to 127 x 355 mm |
Media Types | Paper (plain, inkjet, photo), envelopes, transparencies, labels, cards, the HP premium media, iron-on transfers, borderless media |
Media Weight Recommended (imperial) | 18 to 22 lb |
Media Weight Recommended (metric) | 70 to 90 g/m² |
Media Weights Supported, By Paper Path (Imperial) | 16 to 72 lb |
Media Weights Supported, By Paper Path (metric) | Tray 1: A4: 75 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP Photo Paper: up to 250 g/m²; HP 10 x 15 cm photo paper: up to 250 g/m² |
Next,
The paper size, paper type, and paper weight must all be supported.
The paper type does not have to be an exact match -- but you need to be able to find something that will tell the printer and the job setup application / software that you are using paper that is more than just "Plain Paper".
Next,
Assuming you want to try it, you need to be able to tell the printer about the paper.
"Telling the printer" is in addition to any settings you adjust or select in the application or software you are using to open, view, configure, and submit the job to the printer.
"Tell the printer" about the paper size & type using the printer control panel or EWS.
Reference
Starting on Page 11
After the paper is loaded,
Check the Printer Control Panel for a message to adjust the paper size and type.
OR
If the printer is on your network,
If it is supported,
Use the Embedded Web Server (EWS) to check / adjust the Paper Size & Type - Tray and paper.
Reference User Guide
and
EWS > HP Document / How-to
Use the HP printer Embedded Web Server (EWS)
EWS – Browser – Tray and Paper Management
Open your favorite browser > type / enter Printer IP address into URL / Address bar
Tab Settings > Preferences > Tray and Paper Management
Select / Adjust settings for Paper Size / Type
Model Dependent: Advanced section
Click Apply to save changes
Set the paper type as close as you can find to "card" paper.
For example, "Plain paper, Thick", "Specialty Paper - Matte"
Example - Tray and Paper
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Comments - FYI only
Envy printers are typically "less robust" than, for example, the OfficeJet Pro series.
For example,
Mentioned in one source for this printer, (but) not included in the specifications document: "Card" paper:
HP definition of “Card” paper / “HP Card Paper”
163 to 200 g/m² (card)
90 to 110 lb (card)
“Card” is defined as paper type “Index paper”
This printer does not list (as supported) Brochure / Professional paper (180 gsm).
The printer supports a "lighter weight" photo paper than do some models (Envy or OfficeJet Pro).
Note: No, you cannot trick the printer by telling it you are using photo paper if you are not, in fact, loading and using photo paper. Most printers "detect" the difference and complain (issue a conflict error).
========================
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
HP ENVY 5660 e-All-in-One Printer series
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