-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
-
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
-
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1
0
0
HP Recommended
HP Recommended
Welcome to the HP User Community.
The printer does not support printing on heavy cardstock.
The printer does support printing on Index style card paper as shown in the Specifications
Product Specifications for the HP ENVY 6030e All-in-One Printer (2K4V8A)
Section Paper Handling
Media types | Plain Paper; HP Photo Papers; HP Matte Brochure or Professional Paper; HP Matte Presentation Paper; HP Glossy Brochure or Professional Paper; Other Photo Inkjet Papers; Other Matte Inkjet Papers; Other Glossy Inkjet Papers; Plain Paper, Light/Recycled |
Media weight supported (metric) | A4: 60 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP cards: up to 200 g/m²; HP 10 x 15 cm photo paper: up to 300 g/m² |
Assuming the Full Feature Software / Full Solution / full driver printer software is installed,
If the paper type you want to use is not available in Printing Preferences / shortcut,
If the paper weight is within the limitations supported by the printer,
Try Paper Types - Media = Brochure or Professional Paper or (possibly) Other Matte Inkjet Papers
References / Resources
Video Help - Install printer software
HP Envy 6055 | HP Envy Pro 6455 : Download & Install HP Full solution software on Win 10 Computer
Printing Preferences: HP print settings guide (Windows, Mac)
HP Printer Support Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
HP ENVY 6030e All-in-One Printer
OR
Enter the type and name of your HP device
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
Thank you for participating in the HP Community.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Helpful = Yes to say Thanks!
Question / Concern Answered, Click "Accept as Solution"
Dragon-Fur
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community