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‎09-25-2022 08:04 AM - last edited on ‎09-25-2022 08:08 AM by

HP Recommended
Product: HP ENVY Photo 7855 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Seems to be a common issue, but all the exiting questions have been locked.  I got it to work under Windows 10 by first telling Windows that there is, in fact, a Photo Tray installed.  Lastly - POP OUT THE DUPLEXER! - It's that black thing above the paper tray that sticks out it's tongue.  [Content Removed]

Category:
1 REPLY 1

‎10-08-2022 07:21 AM

HP Recommended

Hi @Ron-Lincoln
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing issues with the photo tray of your  HP ENVY Photo 7855 All-In-One Printer.

 

Please follow the steps from this document.

 

Let me know if this works.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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