• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Locked

‎07-07-2023 10:18 AM

HP Recommended

I was looking for my Epson ET-3850 all in one serial number.  Had to open up the scanner to locate.  Unfortunately, the scanner is now stuck open.  I can't for the life of me get the scanner bed in the down position.  I've tried lifting, forcing, etc..  No good. Please help.

Category:
1 REPLY 1

‎07-07-2023 01:27 PM

HP Recommended

You will probably get better help on EPSON support web page, as this is HP support forum no EPSON printers are supported here.

 

You can check this video on YT it might help  https://www.youtube.com/watch?v=gwIWKatviTQ 




My profile on LinkedIn

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.