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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Er5 and ER6 when printer jams

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02-13-2024 05:20 PM
A printer jam occurred and now the printer will jam every time in the upper left corner of the paper. I think there may be a residue of jamed paper there but I can't get it out. How would I do that?
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Accepted Solutions
02-13-2024 05:39 PM
I was able to remove another pice of jammed paper by using a tweezer along the top white rollers. I rubbed against the white roller on the top left and a little piece of paper showed up and I pulled it out gently, it was about 4in by 3in all crumpled up. Now the printer is printing again normally.
02-13-2024 05:39 PM
I was able to remove another pice of jammed paper by using a tweezer along the top white rollers. I rubbed against the white roller on the top left and a little piece of paper showed up and I pulled it out gently, it was about 4in by 3in all crumpled up. Now the printer is printing again normally.