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Error Message instead of printing.

HP Recommended
HP OfficeJet Pro 8025
Microsoft Windows 10 (64-bit)
Level 18
Level 18
45,590 44,598 7,331 13,078
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This is how OP described the problem to me in a PM and I asked that it be posted here:


I have an  OfficeJet Pro 8025.  Instead of printing, I get an error message that says, "The paper tray is open.  Etc.".  The paper tray is stuck.  It won't open or close.  Will you tell me how to close the paper tray, so that I can print?


Please help @ShlomiL , Buehler, anybody?

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