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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- Printer Paper Jams & Feed Issues
- Error: Paper Jam/Carriage won't move HP OfficeJet Pro 8035
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11-13-2022 01:11 PM - edited 11-13-2022 01:14 PM
I have gone through this printer, turned it over, and spun/cleaned all the wheels and gears, and there are no paper jams or obstructions to be found anywhere. I have turned it off, unplugged it, ran diagnostics, and manually moved the cartridge carriage, uninstalled the cartridges, replaced the empty ones, and it is still showing a paper jam. I am a graduate student and a teacher, and I need my printer!!! Please....someone help me before I throw this stupid machine in the lake!!!
I have an HP OfficeJet Pro 8035.
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