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HP Recommended
HP ENVY 6032 All-In-One Printer

Hi,

it’s saying paper is out, paper in not in trey.

please let me know how to fix?

1 REPLY 1
HP Recommended

Hi @Neetu3,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Update firmware and check if that fixes the issue. 

 

If not perform the steps from this document and see how it goes. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
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