Error message indicated paper feeder is not working

[BigMel42]

Error message indicated paper feeder is not working

[Sneha_01]

Hi @BigMel42 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your printer is displaying an error message indicating that the paper feeder is not working, here are some steps you can take to troubleshoot the issue:

1. Check for Paper Jams

• Open the printer and inspect for any paper jams. Remove any stuck paper gently to avoid tearing.

2. Ensure Paper is Loaded Correctly

• Make sure the paper is loaded properly in the tray. The paper should be aligned against the guides and not overfilled.

3. Adjust Paper Guides

• Adjust the paper width guides in the tray to fit snugly against the paper. If the guides are too loose or too tight, it can cause feeding issues.

4. Inspect the Paper Type

• Ensure you’re using the correct type of paper. Some printers have trouble with thicker or specialty papers.

5. Clean the Paper Feed Rollers

• Dust and debris on the rollers can cause feeding issues. Use a lint-free cloth slightly dampened with water to wipe the rollers. Make sure to let them dry before attempting to print again.

6. Reset the Printer

• Turn off the printer and unplug it from the wall. Wait for about 60 seconds, then plug it back in and turn it on.

7. Run Printer Diagnostics

• Some printers have built-in diagnostics tools. Check the printer’s menu for any maintenance or troubleshooting options.

8. Update Printer Firmware

• Check if there’s a firmware update available for your printer model. Updates can often fix bugs or improve performance.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support