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- Printers
- Printer Paper Jams & Feed Issues
- Error on paper stack
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03-02-2024 06:14 PM
HP Recommended
Operating System: Android 9.0 Pie
Officejet pro 8020e
Error, paper problem,
Make sure paper is loaded and is below stack tab or line.
The printer was working great with matte then had to go to glossy. Now I get this msg. I tried adding paper n taking paper out. I will try putting the little bit of matte back in.
Has anyone else had this problem ?
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