Everytime I load paper to copy on my 4155 printer it feeds halfway through then won't work

[John797979]

4155 hp printer

[Nal_NR]

Hi @John797979,

Welcome to the HP Support Community. 

I understand that you are facing an issue with the paper feed. I'd like to help!

Perform the following tasks in the order given. Use the printer after each task to see if the issue is resolved.

Check the paper, and then reload it

Check the paper stack for defects such as wrinkled, torn, or bent pieces that might cause a pick-up issue.

Remove any paper from the paper tray.

Remove any severely bent, wrinkled, or torn paper found in the stack.

Check for obstructions inside the paper tray. Make sure nothing blocks the paper from engaging with the rollers.

Make sure the paper stack is even on all sides.

Load the stack of paper into the paper tray.

Close or push in the paper tray.

Select the correct paper size on the printer control panel or in the printer software.

Click here for the remaining steps and see how it goes. 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Nal_NR]

Hi @John797979,

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

[Nal_NR]

Hi @John797979

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us.