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Hello! Hope you guys are all doing well. We changed the toner but now we have this extra part we dont know where to fit. The printer works but only does 1 page at a time which is annoying. Thanks in advance for your time!
Edit to upload image and correct spelling.
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
The part is a paper guide near the fuser that redirects paper for 2 sided printing and typically not supposed to be removed. It it is not broken it should be possible to reseat it. There is currently no service manual listed for this product so I cannot tell you exactly how that might be done.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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HP Recommended
this is how it looks like
HP Recommended
The part is a paper guide near the fuser that redirects paper for 2 sided printing and typically not supposed to be removed. It it is not broken it should be possible to reseat it. There is currently no service manual listed for this product so I cannot tell you exactly how that might be done.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
3
1
0
HP Recommended
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