Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here
Resolve Windows 10 or update issues on HP computer or printer– Click Here
False ADF paper jam, makes print useless.
Have done all steps, to clean.
It occurred when no document was in the feeder.
Most likely a power line glitch occurred.
Need a hardware reset.
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE I am an HP Employee
Didn't find what you were looking for?
Ask the community