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12-08-2020 08:52 PM - last edited on 05-18-2021 07:23 AM by JessikaV
Product: HP Deskjet GT 5810
Operating System: Microsoft Windows 10 (64-bit)
what is the possible problem when i power on the printer, there's something noise when metal tube with gear start rolling. false paper Jam.
1 REPLY 1
12-21-2020 11:15 AM
@Jonnelle, Welcome to HP Support Community!
If you have already performed the steps from the document E4 Error (Paper Jam) and the issue persists, it could be a hardware failure.
Please reach out to HP Support in your region regarding the service options for your printer.
Hope this helps!
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