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Jonnelle
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False Paper Jam blinking E 4 error

HP Recommended
HP Deskjet GT 5810
Microsoft Windows 10 (64-bit)

what is the possible problem when i power on the printer, there's something noise when metal tube with gear start rolling. false paper Jam.

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TEJ1602
HP Support Agent
HP Support Agent
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HP Recommended

@Jonnelle, Welcome to HP Support Community!
 

If you have already performed the steps from the document E4 Error (Paper Jam) and the issue persists, it could be a hardware failure.

 

Please reach out to HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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