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HP Recommended
HP 8710
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When I go to HP assistance and then click on Fax.. The Fax Button is not responding nor does it gives an option to send fax... I can still send fax on the printer if i manually entered the fax number and feed the document un the upper tray feeder.

1 REPLY 1
HP Recommended

@Wingman777, Welcome to the HP Support Community!

 

To assist you better, are you using a Win PC or a Mac, or a mobile device to fax?

Do you have the full-feature printer driver installed?

 

Keep me posted for further assistance.

 

KUMAR0307
I am an HP Employee

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