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Iteachkinder3
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Message 1 of 2
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Feed issues with card stock printing

HP Recommended
HP officeJetPro 8720

I have noticed a problem with printing on card stock.  Typically the first page prints fine but after that the feed doesn't line up and end up with partial pages.  I just finished a larger card stock project (175 pages) for my kindergarteners.  I counted them up and 42% of the project printed correctly with another 17%  being OK and likely still usable.  Obviously the amount of card stock and ink on my instant ink account that is wasted is very concerning.  Any ideas?

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Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Iteachkinder3, Welcome to the HP Support Community!

 

  • What size of cardstock papers are you using?
  • Which application are you using to print?
  • Have you tried printing on regular paper and check if it prints fine?

Kindly refer to the printer specifications to know the supported cards.

 

Update the printer firmware

Click here to download and install the latest printer firmware from your PC.

Click here to know different methods of updating printer firmware.

 

Make sure the media is correctly loaded in the input tray - Loading Paper, Cards, and Envelopes

 

Also, check the print settings and print preview before printing.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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