cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
New member
1 0 0 0
Message 1 of 2
101
Flag Post

Feed issues with card stock printing

HP Recommended
HP officeJetPro 8720

I have noticed a problem with printing on card stock.  Typically the first page prints fine but after that the feed doesn't line up and end up with partial pages.  I just finished a larger card stock project (175 pages) for my kindergarteners.  I counted them up and 42% of the project printed correctly with another 17%  being OK and likely still usable.  Obviously the amount of card stock and ink on my instant ink account that is wasted is very concerning.  Any ideas?

1 REPLY 1
HP Support Agent
HP Support Agent
16,794 16,793 1,124 1,336
Message 2 of 2
Flag Post
HP Recommended

@Iteachkinder3, Welcome to the HP Support Community!

 

  • What size of cardstock papers are you using?
  • Which application are you using to print?
  • Have you tried printing on regular paper and check if it prints fine?

Kindly refer to the printer specifications to know the supported cards.

 

Update the printer firmware

Click here to download and install the latest printer firmware from your PC.

Click here to know different methods of updating printer firmware.

 

Make sure the media is correctly loaded in the input tray - Loading Paper, Cards, and Envelopes

 

Also, check the print settings and print preview before printing.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation