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‎03-31-2023 08:14 AM

HP Recommended

 

Need help keep getting this error 

06C50C9F-1D0D-48C9-9AA5-9A6D223E28A6.jpeg

Category:
1 REPLY 1

‎04-03-2023 05:37 AM

HP Recommended

Hi @Jcate,

 

Welcome to HP Support Community. 

Thank you for posting your query. I will be glad to help you.

 

To understand the issue and help you, please get back to me with the details listed below:

- Exact model number of your HP Product (Click here for information on how to find the model number).

Note: Do not share any of your personal information such as serial number, phone number, email ID, etc.


- Let me know if the printer is connected to Windows Computer or MAC Computer or Android Phone or iPhone.

- Let me know the version of the operating system installed on the computer connected to the printer. 

- Connection method - USB, physical LAN, or wireless?

Take care and have a great day ahead.

Rainbow23 - HP Support.
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