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Great prints, questionable paper handling

HP Recommended
Microsoft Windows 10 (64-bit)

I love the print quality; it's gorgeous. The 4x6" print size has a tray of its own and very handy. Only one problem, it's the paper feed. Most times when I want to print standard size, 8.5x11", I get the error that I'm out of paper, when I'm not. I have to pull the paper out, shove it back in, then hit the okay button. Most times this works; at other times it takes 2-3 times before it will print. I called customer service and they had me turn the printer off and unplug it (then replug it in and start up again). This helped for 1 or 2 times, then back to the problem again. So far, I'm managing with my fiddling, but I anticipate I will have to send the printer back to them for work. Really disappointing, especially since I love everything else about this printer.



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