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mikekm
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Message 1 of 2
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Grinding sound when it prints.

HP Recommended
HP Envy Photo 7155
macOS 11.0 Big Sur

My HP Envy 7155 printer is making a grinding sound when it prints. What can I do to fix it?

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Jay_G24
HP Support Agent
HP Support Agent
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Message 2 of 2
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Hi @mikekm,

 

I'd like to help!

 

Let's try a power reset on the printer

 

Reset the product

  • With the printer turned on, disconnect the power cord from the rear of the printer.
  • Unplug the power cord from the wall outlet.
  • Wait at least 60 seconds.
  • Plug the power cord back into the wall outlet.
  • Reconnect the power cord to the printer.
  • Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware

 

Also, check for paper jams and broken parts in the printer -A 'Paper Jam' Error Displays

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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