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‎10-26-2023 01:08 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I have a HP 4630 Officejet printer and when it begins to print, it feeds the paper and then catches and causes the paper to fold at the corner.  It does continue to print the page, but it always catches the paper causing a fold at the corner with some of the printing on the fold.

Category:
1 REPLY 1

‎10-29-2023 12:12 PM

HP Recommended

Hi @7239gigi,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your Printer.

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Refer to this video link for more information.

 

Also, update the printer firmware by clicking on this link.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irwin6
I am an HP Employee

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

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