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HP Recommended
Microsoft Windows 10 (64-bit)

HP 6500a Plus Error Code 0xc19a0022~after clearing paper jam, recurring error code msg

1 REPLY 1
HP Recommended

Hi @Beeza2,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

Error code "0xc19a0022" on an HP printer typically indicates a problem with the ink system. Here are some steps you can try to resolve the issue.

 

  • Reset the printer: Turn off the printer, unplug it from the power source, wait for a couple of minutes, and then plug it back in. Turn the printer back on and see if the error persists.
  • Inspect for any leftover paper: Even after clearing a paper jam, small bits of paper may remain stuck inside the printer. Make sure to thoroughly check for any paper remnants and remove them carefully.
  • Check ink levels: Low ink levels or incorrectly installed ink cartridges can sometimes trigger this error. Ensure that all ink cartridges are properly installed and have sufficient ink.
  • Clean the printhead: Ink residue or debris on the printhead can cause printing issues. Try cleaning the printhead using the printer's automated cleaning function. Refer to your printer's manual for instructions on how to perform this task.
  • Update firmware: Sometimes, updating the printer's firmware can resolve various issues, including error codes. Visit the HP support website, locate your printer model, and download the latest firmware update. Follow the instructions provided to install the update.

 

Remember to always follow the HP instructions and safety precautions when troubleshooting printer issues.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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