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‎10-17-2022 10:49 AM

HP Recommended
Product: HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g
Operating System: Microsoft Windows 11

My auto document feeder, does not work.  It tries to feed but there is a load noise when it tries to feed the paper.  Almost like a gear is stripped.  I've tried resetting the printer.

2 REPLIES 2

‎10-20-2022 03:53 AM

HP Recommended

Hi @DaleSt,

Welcome to the HP support community.

 

I understand that you facing issues with ADF. I'd like to help!

 

Please go through this document here and follow the instructions. 

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
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‎10-21-2022 06:51 AM

HP Recommended

Hi @DaleSt,

 

As we did not hear from you, I'll be closing this case for now. Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

Elohi_NR
I am an HP Employee
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