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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- HP 9020 officejet Pro AIO Printer

Create an account on the HP Community to personalize your profile and ask a question
08-24-2023 09:55 AM
Hi @MSS37448
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see that you are facing carriage jam
Kindly refer to the steps on this link and let me know if that fixes the issue.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a good day.
Treeko
HP Support
I am an HP Employee
08-25-2023 09:21 AM
Good afternoon Treeko,
Thank you for your suggestions and the link, unfortunately i di not manage to free the Carriage Jam, which is jammed on the hard right. Printer Reset did not work either. Time to replace the printers as warranty expired in May this year. Thank you for taking the time to reach out to me.