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‎03-23-2023 08:01 AM

HP Recommended

Please help with our HP Color Lase Jet M555dn constant Loud grinding noise starting up and print jobs. I read others in the community and took out all the toners and closed the door - noise continues. When I took out the fuser kit the noise stops. What is the solution? Can the kit be fixed, or does it need replacing? Is this the actual issue?

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1 person had the same question
1 REPLY 1

‎03-23-2023 09:24 PM

HP Recommended

A better option to track down the issue is to use the diagnostics mode so that you can rotate different components one at a time to narrow down the source of the noise. If you check online you can usually find the service or troubleshooting manual that will give you the instructions. 

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