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VGEWebMaster
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Message 1 of 6
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Solved!

HP Color LaserJet M452dw Mystery Part

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HP Color LaserJet M452dw
Microsoft Windows 10 (64-bit)

Hi everyone,

 

I was wondering if anyone can identify this mystery part. A co-worker's printer jammed, and they decided to practically dismantle the entire thing before coming to get me when they got in over their head putting it back together. I was able to everything back together except this component. I suspect it has something do with the duplex printing function, because now the printer prints find EXCEPT if you want to do front and back. Then it jams.

 

Looking at some "exploded" schematics I was able to find, I did see a piece that resembles this but I'm not quite sure where it goes. Any suggestions? Thanks!

1 ACCEPTED SOLUTION

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VGEWebMaster
Author
Level 1
4 3 1 0
Message 5 of 6
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Hi everyone,

 

I finally found a video where I could see the part! It goes up on the corner of the top cover. I've got it installed now and everything is fine. Thanks all!

View solution in original post

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Repairatrooper
Level 13
Level 13
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Message 2 of 6
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Can you post the pictures. Keep in mind that all images are moderated before they are visible s if you post and just see a placeholder, the picture will populate once approved.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


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VGEWebMaster
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Message 3 of 6
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Hi Repairatrooper,

 

Thanks for the reply. I posted imgur links in the first post, but I don't know why they aren't showing up. When I get back to the office Monday, I'll repost them.

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VGEWebMaster
Author
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Message 4 of 6
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Hi Repairatrooper,

 

Sorry for the delay! Here are the pictures of the mystery part, and what I suspect it may be. I'm not sure though.

Part 1.jpegPart 2.jpgPart 3.jpeg

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VGEWebMaster
Author
Level 1
4 3 1 0
Message 5 of 6
Flag Post
HP Recommended

Hi everyone,

 

I finally found a video where I could see the part! It goes up on the corner of the top cover. I've got it installed now and everything is fine. Thanks all!

View solution in original post

Was this reply helpful? Yes No
Repairatrooper
Level 13
Level 13
9,206 9,063 961 2,742
Message 6 of 6
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Good Work, glad you found a solution.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


Was this reply helpful? Yes No
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