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KrishanSharma
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HP Deskjet Ink Advantage 3525 - Printer Preparation, Please wait

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HP Deskjet Ink Advantage 3525
Microsoft Windows 10 (64-bit)

Printer showing message 'Preparing Printer, Please wait' for 2 minutes and then stopping with error 'Clear Carriage Jam'.

I have tried all the option available on youtube but no luck.

This is old printer(4 years) and never faced such issue.

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KrazyToad
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@KrishanSharma

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please follow the instructions in this Link:  https://support.hp.com/us-en/document/c03261117 and let me know how it goes

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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