I am trying to figure out how to use this printer to print on card stock. The specifications indicated that it can handle up to 300 gsm and I am using 100lb card stock paper to print cards.
I only have 5 options available to me under the settings for paper type - plain paper, recycled plain paper, photo paper, specialty paper glossy and specialty paper matte. I've tried to print under all of these settings one-by-one but the card stock gets jammed everytime. I also only put in one piece of card stock at a time, and only try to print one project at a time.
If someone knows how to resolve this issue, it would be greatly appreciated!
Simplex:3x5 to 8.5x14; Duplex:3 x 5.5 to 8.5 x 12.2 in
Media Sizes Custom (metric)
Simplex: 76.2 x 127 mm to 216x594mm; Duplex: 76.2 x 127 mm to 216x594mm
Plain Paper; HP Photo Papers; HP Matte Brochure or Professional Paper; HP Matte Presentation Paper; HP Glossy Brochure or Professional Paper; Other Photo Inkjet Papers; Other Matte Inkjet Papers; Other Glossy Inkjet Papers; Plain Paper, Light/Recycled
Media Weight Recommended (imperial)
Media Weight Recommended (metric)
Media Weights Supported, By Paper Path (Imperial)
Letter: 16 to 24 lb; HP envelopes: 20 to 24 lb; HP cards: up to 53 lb; HP 4 x 6 inch photo paper: up to 80 lb
Media Weights Supported, By Paper Path (metric)
A4: 60 to 90 g/m²; HP envelopes: 75 to 90 g/m²; HP cards: up to 200 g/m²; HP 10 x 15 cm photo paper: up to 300 g/m²
Disclaimer: I don't have MacOS and cannot explain why the full complement of Media types are not available in your application. For example, (inkjet) HP Brochure Matte = 180 gsm - this Media type can substitute for HP Index Card in some cases where the card paper is not at the top of the weight limitation for "card".
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