• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Locked

‎07-20-2022 12:06 PM

HP Recommended

I seem to recall there being an arm that used to come out but I think that I may have pushed it back in too hard because it didn't retract after printing and I didn't want it to break off.  Or I could be imagining the existence of the arm. 

Category:
3 REPLIES 3

‎08-02-2022 04:55 AM

HP Recommended

@DianaLLS

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Page 3 from the user guide should help you: http://h10032.www1.hp.com/ctg/Manual/c04778353.pdf

 

Let me know if this helps.

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

 

Thanks!

 

Have a great day! 


I am an HP Employee

Was this reply helpful? Yes No

‎08-03-2022 03:03 PM

HP Recommended

Thank you for the link but when I click on it, I get a message that it won't download because it's unsafe.  Note that I got the same message while on the HP site and tried to download the user manual.

Was this reply helpful? Yes No

‎08-21-2022 03:19 PM

HP Recommended

Please try a different web browser.


I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.