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HP Envy 6055 printer won't print on glossy side of non-hp photo paper

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HP ENVY 6055
Microsoft Windows 10 (32-bit)

My newly installed HP Envy 6055 will not print on the glossy side of non-HP photo paper.  Any suggestions to fix this?

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Welcome to the HP support community.


Did you try to print on HP photo paper and check if that prints fine?

Is that printing fine on regular A4 papers?


Reply with the requested information for more assistance.


I am an HP Employee

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