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‎02-02-2023 08:23 AM

HP Recommended
Product: HP ENVY Photo 7858 All-in-One Printer

This is a $300 printer and is less than 2 years old. I have a message that says the print carriage cannot move and suggest a paper jam. There is no paper jam. I have followed each of the guidelines and restarted/reset numerous time. HELPPPPPP!! I can manually move the carriage from side to side with no issue. 

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